DASIL Open for Remote Assistance

Notice:

As the college starts the Fall 2020 F1 semester through distance learning, DASIL will continue to provide support for data analysis and visualization through remote assistance. Student mentors will be available through email and video call beginning Sunday, September 6th. See below for DASIL’s schedule and instructions on how to receive assistance.

Instructions to Contact DASIL for Assistance

  1. Email dasil@grinnell.edu stating the software you need help with and a brief overview of your question. Emails can be sent at any time, but for the most efficient service, send your email during a time at which the software is supported (see skills schedule below).
  2. Allow time for a response. An employee will reply to your email during our open hours with either a link to a video call or the email of a student mentor that can assist you.
  3. Join the video call or reach out to the student mentor. Student mentors can provide assistance over email or setup a time to meet.

Please reach out to DASIL (dasil@grinnell.edu) or any of the student mentors if you have questions about accessing services remotely. Contact information for DASIL employees can be found here.

Open Hours

DASIL’s open hours will remain the same as before moving to remote assistance. All times are in Central Standard Time (CST).

  • Morning hours: 10am-12pm, Monday through Friday
  • Afternoon hours: 1pm-5pm, Monday through Friday
  • Evening hours: 7pm-11pm, Sunday through Thursday

Open Hours

 SundayMondayTuesdayWednesdayThursdayFridaySaturday
Morning Hours
10am-11amCLOSEDArcGISRArcGISRArcGISCLOSED
11am-12pmArcGISR, ArcGISArcGISArcGISData Scientist – General Data science questions
Afternoon Hours
1pm-2pmCLOSEDR, Python, ArcGISR, Python, ArcGISR, Python, ArcGISR, PythonR, PythonCLOSED
2pm-3pmR, Python, ArcGISR, Python, ArcGISR, Python, ArcGISR, PythonR, Python
3pm-4pmR, SPSSR, Python, ArcGIS, SPSSR, SPSSR, Python, SPSSR, SPSS
4pm-5pmR, SPSSR, Python, ArcGISR, SPSSR, Python, SPSSR, SPSS
Evening Hours
7pm-8pmR, SPSS, ArcGISR, SPSS, ArcGISArcGIS, R, SPSSArcGIS, R, SPSSArcGIS, SPSSCLOSEDCLOSED
8pm-9pmR, SPSS, ArcGISR, SPSS, ArcGISArcGIS, R, SPSSArcGIS, R, SPSSArcGIS, SPSS
9pm-10pmRRRRR
10pm-11pmRRRRR